Data Protection
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally.
Data collection on this website
This privacy policy applies to the website of the Vögeli Alpenhotel Malbun (https://www.alpenhotel.li/) and to the personal data collected via this website. For websites of other providers, to which, for example, links are provided, the privacy notices and policies of those sites apply.
Name and contact details of the data controller
Vögeli Alpenhotel Malbun
Familie Vögeli
LI-9497 Triesenberg
Telephone: +423 265 31 00
Email:
Website: www.alpenhotel.li
Data Protection Officer
If you have any questions regarding our data processing, or if you believe that the processing of your personal data by the Vögeli Alpenhotel Malbun breaches data protection regulations, please contact the Data Protection Officer at the Vögeli Alpenhotel Malbun. The Data Protection Officer can be contacted at the address given above or via – subject line „Data Protection Officer“.
Categories of personal data collected
Our system automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with other data sources.
If you contact us via the ‘Room enquiry’ form, we also collect the following information from you:
- First name
- Surname
- Email address
- Number of people
- Number of rooms
- Arrival
- Departure
- Comments
When you contact us via the ‘Order a voucher’ form, we collect the following information:
- First name
- Surname
- Email address
- Telephone number
- Street and house number
- Postcode
- Town/city
- Country
- Voucher value
- Comments
Purposes of processing
The processing of personal data on our website is limited to that data which is necessary to ensure the website functions correctly and to optimise its performance.
If you send us enquiries via the ‘Room Enquiry’ and ‘Order Voucher’ forms, your details from the aforementioned forms, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of any follow-up questions.
Legal basis
a) The processing of personal data in connection with our website is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interests in ensuring the stability and operational security of the system.
b) The processing of personal data in connection with the ‘Room enquiry’ and ‘Order a voucher’ forms is carried out in accordance with Article 6(1)(b) of the GDPR (contract or pre-contractual measures).
Cookies
We use session cookies on our website to make our service more user-friendly. Cookies are small files that your browser creates automatically and which are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site.
If you do not wish this to happen, you can configure your browser to notify you when cookies are set and to allow them on a case-by-case basis. Please note, however, that disabling cookies will mean you will not be able to use all the features of our website.
The legal basis for the processing of data via cookies is Article 6(1)(f) of the GDPR.
Retention period
We store the personal data collected each time you visit our website and when files are transferred for a period of 180 days. This data is stored for data security reasons – in particular to defend against attempted attacks on our web server – as well as to ensure the stability and operational security of our system.
We process your personal data submitted via the forms for as long as the contractual relationship remains in force. If no contract is concluded, we will delete the data once we have responded to your enquiry.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar of your browser changes from “http://&ldquo” to “https://&ldquo” and by the padlock symbol in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Data processing on behalf of the controller
We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR
Under the EU General Data Protection Regulation, you have the following rights:
- To obtain information regarding the personal data processed or the categories thereof, the purposes of processing, the categories of recipients to whom your data has been or will be disclosed, the intention to transfer data to a third country or an international organisation, including appropriate safeguards, the intended storage period, the existence of a right to rectification, erasure, restriction of processing or the right to object, the existence of a right to lodge a complaint, the origin of your data where it was not collected by us, as well as information on the existence of automated decision-making, including profiling, and, where applicable, meaningful information regarding its details;
- to request the rectification, supplementation or erasure of your personal data that is incorrect or is being processed in breach of the law;
- to request that we restrict the processing of your personal data;
- under certain circumstances, to object to the processing of your personal data or to withdraw the consent previously given for such processing;
- to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, or to request that it be transferred to another data controller;
Right to withdraw consent
If you have consented to the processing of your personal data by the data controller by means of a corresponding declaration, you may withdraw this consent at any time with effect for the future. However, this does not affect the lawfulness of the data processing carried out on the basis of your consent up until the time of withdrawal.
Competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies. The supervisory authority responsible for this website is:
Data Protection Authority of the Principality of Liechtenstein
Kirchstrasse 8
PO Box 684
FL-9490 Vaduz
Telephone: +423 236 60 90
Email:
Website: www.datenschutzstelle.li
Date of privacy policy
2 January 2026